2nd Quarter 2026
Last week I received an email from Sirius satellite radio saying my subscription was about to renew on a vehicle I no longer owned. Since I needed to move it to my new car, I called their customer service line. To my surprise, a female AI agent Ruby answered the phone. She greeted me kindly and asked how she could help. Skeptically, I explained that Sirius was about to renew a subscription tied to a car I no longer owned, and I needed it updated. She paused for a moment, then repeated my issue back to me, perfectly, and asked if I wanted to move the subscription to my new vehicle.
I confirmed yes.
She then asked for the details of my new car. Once again, I gave the information with a bit of skepticism. A few seconds later, she confirmed everything I had asked her to do and told me she would take care of it. She ended the call by saying she would send me an email confirmation shortly.
Five minutes later, there it was, an email confirming the exact change I had requested. No hold time. No transfers. No human interaction. There was no frustration of Ruby not understanding me and repeating the incorrect thing back to me numerous times. This is not science fiction anymore. This is happening NOW!
The Bigger Picture:
This may be one of the most important letters I’ve written. I am not the only one thinking an existential transformation is coming.
Recently, Dara Khosrowshahi, CEO of Uber, made a comment that caught my attention. He estimated that artificial intelligence could replace 70–80% of the work humans do over time. At the same time, Dario Amodei, CEO of Anthropic, has suggested that AI could eliminate a significant portion of entry-level white-collar jobs within the next several years.
These aren’t headlines written to grab attention. These are the people that are building the AI technology speaking candidly about where they think this is going.
While the exact outcome is uncertain, the direction is not. This technology is advancing quickly.
So at this point, you’re probably thinking: “Okay… this sounds important, but how does it affect me, my family, and my investments?”
I think there are three broad ways this could play out.
1. The “Doom & Gloom” Scenario
In this outcome, AI replaces a significant portion of knowledge-based work. Many white-collar jobs disappear. Unemployment rises sharply, potentially to levels we haven’t seen since the Great Depression.
As incomes fall, people struggle to meet financial obligations. Defaults rise, and the government is forced to step in to support basic needs.
While I don’t believe this is the most likely outcome, it is a scenario we have to acknowledge and potentially prepare for.
2. The “Status Quo” Scenario
In this scenario, AI still replaces many existing jobs, but history repeats itself.
New industries emerge. Entrepreneurs find ways to use this technology to create new businesses. New roles are created to replace those that were lost.
We’ve seen this pattern before. During the Industrial Revolution and the rise of the internet, technology disrupted entire industries but ultimately expanded the economy. If things play out this way, life looks different, but overall stability remains.
3. The “Abundance” Scenario
This is the most optimistic outcome and, in many ways, the most exciting. AI dramatically increases productivity. Tasks that once took hours now take minutes. Costs come down. Output goes up. Instead of replacing humans, AI amplifies them.
Individuals and businesses that embrace this technology become significantly more efficient. Entire industries evolve. New opportunities are created at a scale we’ve never seen before. In this world, we don’t just maintain our standard of living, we substantially improve it.
So where does this leave us?
The truth is, we’re not exactly sure which scenario will play out. It may even be a combination of all three. But here’s what we do know. Innovation creates disruption and opportunity. Markets tend to reward those who adapt, not those who resist. Long-term investors benefit from staying invested in innovation.
Our role is not to predict the future perfectly. It’s to position you so you can succeed across a range of outcomes.
Closing Thought:
If there’s one takeaway, it’s this. Change is coming, but that doesn’t mean panic is required. It means preparation is.
“And if an AI can fix my Sirius subscription faster than I can press ‘0’ repeatedly hoping for a human…this technology is legit!”
As always, if you have questions about how this impacts your plan, your investments, or your family, we’re here to talk it through.
This commentary is for informational purposes only and is not intended as investment advice or a recommendation of any specific strategy. Forward‑looking statements and opinions are based on current views and are subject to change. Actual outcomes may differ materially.